The Wisconsin Army National Guard is in the running to be named the overall winner in the Army National Guard category of the Army Communities of Excellence Awards competition.
According to Lt. Col. Robert Phillips, executive officer for the Army National Guard chief of staff, the initial selection process took place in late August 2010. The National Guard Bureau sent a site visit team to Wisconsin Nov. 4-8, 2010 , and the judging board rendered its decisions Nov. 15-17.
The ACOE Awards follow a 12-month evaluation in which Army, National Guard and Reserve installations are judged against Army priorities and the Malcolm Baldrige National Quality Program criteria. Participants are not judged against each other. The assessment considers the overall quality of military environment, facilities and services.
"The most important benefits of the ACOE program are the eventual improvements made as a result of the annual feedback reports," Phillips said in a Jan. 11 e-mail.
Brig. Gen. Mark Anderson, commander of the Wisconsin Army National Guard, explained that the ACOE program provides Wisconsin Army Guard leadership with an understanding of the organization's direction. The ACOE system of processes allows for a critical examination of the organization, he added, which leads to a better organization overall by reinforcing the ability to assess and improve.
Phillips agreed.
"In the spirit of continuous performance and process improvement, we emphasize that everyone is a winner," he said. "By documenting individual organizational management practices, states use measureable performance results to continually and systematically improve their processes and customer focus."
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