By Terri Moon Cronk
American Forces Press Service
WASHINGTON, May 7, 2014 – The Defense Department greatly
appreciates the contributions of its civilian employees as it works toward
achieving more efficiency across the workforce, a senior personnel official
told a Senate homeland security and governmental affairs panel yesterday.
Paige Hinkle-Bowles, deputy assistant secretary of defense
for civilian personnel policy, appeared before a subcommittee hearing on
efficiency and effectiveness of federal programs and the federal workforce.
“We are wholly committed to the readiness, capability and
efficiency of our total force to accomplish [DOD’s] mission,” she said. “Our
people, to include our valued civilian workforce, are a central element of the
department’s ability to serve the nation.”
While the nation has faced challenging times in the past few
years, DOD’s civilian employees continue to demonstrate resilience and a
staunch commitment to DOD’s mission, she noted.
One of the more recent high-profile impacts on the workforce
was the involuntary furlough of civilian employees last year as a means to
garner savings to meet sequestration mandates, Hinkle-Bowles said. But based on
a 2013 Office of Personnel Management survey, she added, DOD leadership
confirmed that the morale of its civilian workforce had been declining before
the furloughs, likely due to continued pay freezes and limited budgets.
“Survey responses indicated that our workforce’s
satisfaction with pay, opportunities for growth and advancement, and the
resources available to get the job done have declined from previous years,”
Hinkle-Bowles said.
But news from the survey was not entirely negative, she
said.
“[DOD civilian employees] continue to be strong in personal
commitment to achieving the mission, looking for ways to do the job better,
work/life balance and job satisfaction,” Hinkle-Bowles said.
While DOD has in place strategies and systems to enhance its
civilian personnel workforce, officials are concerned that about 13 percent of
its civilians are eligible to retire and another 30 percent are expected to be
eligible to retire within the next five years, Hinkle-Bowles said.
“We are closely monitoring these trends, recognizing the
potential loss of critical skills and knowledge,” she said. “To mitigate
long-term consequences, we continue to use available resources and authorities
to hire into critical skills. We also continue to lead the federal government
in new veteran hires, retaining their capabilities and valuable skill sets
within the department.”
The Defense Department “values the work our civilians
perform in support of our military,” she added, noting that department
officials recognize civilians’ commitment to getting the job done, even during
challenging times.
“Going forward, [DOD] is engaging and shaping our civilian
workforce to increase efficiencies, ensuring that the workforce is motivated
and has the skills needed for the future,” Hinkle-Bowles said.