By Claudette Roulo
American Forces Press Service
WASHINGTON, Dec. 6, 2013 – The Department of Veterans
Affairs recently posted an alert on its Facebook page warning of a marketing
scam targeting veterans.
A marketing company has purchased telephone numbers that
differ by one digit from the VA’s national call center and the GI Bill call
center. Callers who misdial and reach the fraudulent numbers will be offered a
gift card in exchange for personal and financial information -- including
credit card information.
According to the warning, after the caller’s information is
obtained, they may even be transferred to the VA number they were attempting to
reach.
The VA will never ask for credit card or banking information
over the phone. Law enforcement authorities have been notified of the
situation.
The VA’s national call center number is 800-827-1000, and
the GI Bill call center’s number is 888-442-4551. VA’s customer service numbers
can be verified online at https://iris.custhelp.com/.
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