NPC Website: A One-Stop Shop for Everything Navy

By Mass Communication Specialist 3rd Class Andrea Perez, Navy Personnel Command Public Affairs

MILLINGTON, Tenn. (NNS) -- The Navy Personnel Command (NPC) website, hosted at www.npc.navy.mil, contains links to guidance and policy, programs, pay and benefits, Navy messages, stories and much more, officials reminded Sailors March 28.

"Our objective is to provide Sailors and their families with a one-stop shop for all Navy-related information and to get answers to their questions in a centralized location," said Lt. Jon Williams, functional website manager, NPC communications. "The NPC website provides information and guidance vital to Sailors from boot camp to retirement and beyond."

According to Williams, the NPC website is the second most visited Navy website and more than 85 percent of the Navy's web content can only be found here.

The website contains more than 2,500 pages, 15,000 documents and registers nearly one million visits per month.

The Reference Library section, which contains U.S. Navy forms and instructions and DoD directives and publications, receives the most active visits every month. In February, the NAVADMIN 2012 page was the most popular page accessed on the website and received more than 100,000 views.

The Knowledge Base is another valuable feature on the NPC website and was created to supplement the NPC Customer Service Center (CSC). A Sailor can always call or email the CSC for information, but also has the ability to go to www.npc.navy.mil to research and answer his or her own questions online 24/7.

The Knowledge Base can be accessed from anywhere in the world. Sailors, retirees and their families can ask any question they want to about the Navy. The system uses keywords to generate a solution to their question.

Sailors can access the Knowledge Base by visiting the NPC website and clicking on the 'Ask NPC a Question' icon in the upper right corner of the page.

"Our ultimate goal is to provide Sailors and their families with current and reliable web content, so they can make informed career and life decisions," said Williams.

For more information or to view the website, visit www.npc.navy.mil or call NPC customer service center at 1-866-U-ASK-NPC, (1-866-827-5672) or e-mail at CSCMailbox@navy.mil.

NPC Officials to Discuss Post-ERB Matters at Gulfport

From Navy Personnel Command Public Affairs

MILLINGTON, Tenn. (NNS) -- Representatives from Navy Personnel Command will conduct a Post Enlisted Retention Board (ERB) fleet engagement April 2, for Sailors, families and leadership in Gulfport, Miss., to discuss ERB processes and transition assistance.

"I would encourage any Sailor, spouse and command leader affected by the ERB to attend," said Capt. Steven Holmes, director, community management branch, Bureau of Naval Personnel. "We'll provide the latest information on programs and policies impacting Sailors separating as a result of ERB."

New topics the team will address include recently approved Post 9/11 GI Bill transferability for eligible ERB affected Sailors, Temporary Early Retirement Authority and authorization of short-term extensions for Sailors whose end of active obligated service date is prior Sept. 1.

The fleet engagement team is composed of representatives from the enlisted distribution division, enlisted community management division, career development program and the Navy's transition assistance coordinator. A representative from employment outplacement firm Challenger Gray and Christmas will also be on hand to meet with Sailors and enroll eligible Sailors not yet signed up for the Navy funded service.

To date only 1,682 of 2,941 Sailors separating from ERB have signed up for services provided by CGC which offers job search assistance, personal interview coaching and custom resumes. Those who have not yet enrolled may contact CGC at 1-800-971-4288 or via e-mail at cgcusnavy@challengergray.com.

The fleet engagement team will also conduct a leadership roundtable for commanding officers and their command teams.

"It is imperative that every leader in the chain of command take an active role in the transition process to ensure each Sailor is optimally prepared whether they leave the Navy after four years of service or 30," said Holmes.

Sailors should contact their command career counselor for local briefing times and locations.

For more information about transition benefits visit the Transition Assistance web page available under the Hot Links section of the Navy Personnel Command at www.npc.navy.mil.