AF officials poll members on food service needs, expectations

By Tech. Sgt. Steve Grever
Air Force Personnel Center Public Affairs

JOINT BASE SAN ANTONIO – RANDOLPH, Texas – Air Force officials over the next eight weeks are distributing an online food services assessment survey to more than 260,000 active-duty Airmen and civilians to gather information about customers’ food service needs and expectations.

Air Force senior leaders chartered the survey to proactively identify and meet customer needs and mission feeding requirements. The survey, which will measure use and satisfaction at installation food service facilities, will be distributed via e-mail and will take about 20 minutes to complete.

Senior leaders encourage participation so they can gauge customer satisfaction for various food service components at selected Air Force installations. The survey results will help assess the effectiveness of base-level food service operations.

“The way we provide food service within our institution is an important aspect of taking care of our Air Force members and families,” said Col. Thomas Joyce, Air Force Personnel Center Services director. “The food services assessment survey is one tool we use to identify the needs of our Air Force community.”